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Owned and Operated #155 - Merging Cultures: Challenges In Home Service Acquisitions

Call Center Scripts and Training for Consistent Customer Experiences

The Ultimate Guide to Home Service Acquisitions

The Way to Grow a Business is to Grow Yourself

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July 2, 2024

Owned and Operated #128 - How to Use AI for Home Service Business Success

Owned & Operated Podcast

Owned and Operated, Episode 128, John Wilson, Jack Carr, Avoca, AI, call center, coaching, technicians, CSR,

July 2, 2024

Owned and Operated #127 - May Q&A Session with John Wilson

Owned & Operated Podcast

Owned and Operated, Episode 127, Facebook Group, John Wilson, Q&A, livestream, fleet, acquisition, pricing, outbounding, ServiceTitan,

July 2, 2024

Owned and Operated #126 - Plumbing Dreams, Million Dollar Goals: How to Grow Your Home Service Business

Owned & Operated Podcast

Owned and Operated, Episode 126, John Wilson, Jack Carr, plumbing, capital, scaling, growth,

July 2, 2024

Owned and Operated #125 - Enhancing Team Performance: The Role of Training and EOS

Owned & Operated Podcast

Owned and Operated, Episode 125, teams, training, EOS, Ninety, acquisitions, growth,

July 2, 2024

Owned and Operated #124 - How to Survive Disaster in Home Service Business Ownership

Owned & Operated Podcast

Owned and Operated, Episode 124, John Wilson, Jack Carr, ownership, lead generation, business challenges, growth,

July 2, 2024

Owned and Operated #123 - Overselling, Whiplash, and Capacity: Optimization in Home Service Businesses

Owned & Operated Podcast

Owned and Operated, Episode 123, residential, core services, growth, management, operations, busy season, whiplash, compensation,

July 2, 2024

Owned and Operated #122 - Unlocking Fencing Business Success: Insights from Cassie Niekamp

Owned & Operated Podcast

Owned and Operated, Episode 122, Interview, Cassi Niekamp, Fencing, government contract, sales, growth, B2B, workshop, customer communication,

June 29, 2024

Why You Need A Dispatcher In Your HVAC, Plumbing, and Electrical Business

Jack Carr, dispatch, call center,

June 29, 2024

How To Generate Leads Through Word of Mouth

Jack Carr, Leads, how to generate leads, blog,

June 29, 2024

Owned and Operated #121 - Getting Off The Fence and Into Growth with Cassi Niekamp

Owned & Operated Podcast

Owned and Operated, Episode 121, Interview, Cassi Niekamp, John Wilson, Jack Car, fencing, columbus, promotion, hiribng, growth, acquisitions,

June 29, 2024

Owned and Operated #120 - Rich Jordan and Knowing What Your Real Business Is In Home Service

Owned & Operated Podcast

Owned and Operated, Episode 120, Interview, Rich Jordan, John Wilson, Jack Carr, HVAC, shared ownership, growth,

June 29, 2024

Owned and Operated #119 - Surviving and Thriving in HVAC with Rich Jordan

Owned & Operated Podcast

Owned and Operated, Episode 119, Interview, Rich Jordan, HVAC, John Wilson, Jack Carr, memberships, growth, shoulder season,

June 29, 2024

Owned and Operated #118 - 'Jack'ed' Up Leadership: Powering Through Home Service Business Challenges

Owned & Operated Podcast

Owned and Operated, Episode 118, Jack Carr, John Wilson, emotional, mental, growth, leadership, engagement,

June 29, 2024

Owned and Operated #117 - Leads and LSAs: The Post-Acquisition Journey to 5 Million

Owned & Operated Podcast

Owned and Operated, Episode 117, acquisition, 5 million, home services, John Wilson, Jack Carr,

June 29, 2024

Owned and Operated #116 - Navigating Success in Home Service Growth with Scorecarding

Owned & Operated Podcast

Owned and Operated, Episode 116, scorecarding, Jack Carr, John Wilson, plumbing, customer service

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