In-Demand Home Service Business Trends: What Customers Want From HVAC, Electrical, and Plumbing

The home services industry is thriving in 2024, shaped by consumer demand for innovative, sustainable, and emergency-based services. Whether it’s installing smart home technology or responding to a water damage emergency, the home service businesses that succeed are those that adapt to the newest trends.

Here’s a closer look at the most in-demand home service businesses and the data that drives their growth. Use these as a guide post to think about what core services your business is offering.

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Finding a way to hone in on these core services is a surefire way to raise your average service ticket and keep customers happy.

1. Smart Home Installation

Smart home technology has become one of the fastest-growing segments in the home service industry. As more consumers upgrade their homes with automation devices like smart thermostats, lighting, and security systems, demand for installation and maintenance services continues to surge.

• 30% increase in search volume for "smart home installation services" over the past year.
• High demand for smart lighting, security, and thermostat systems is expected to drive the market to grow by 11.9% annually through 2026.

As homes become more connected, home service providers specializing in these installations are poised to benefit from a steady increase in demand.

2. Eco-Friendly and Energy-Efficient Services

Environmental consciousness is no longer a niche. Customers are actively seeking energy-efficient and eco-friendly solutions in every aspect of their homes. This includes everything from energy-efficient HVAC systems to water-saving plumbing installations.

• Search for “solar panel installation” has risen by 40% as consumers look for ways to reduce energy costs.
• Interest in "energy-efficient HVAC systems" has seen a 25% growth over the last year, with homeowners focused on reducing their carbon footprint.

Home service providers who offer sustainable and eco-friendly services can tap into this growing market by providing energy-efficient installations and products, appealing to environmentally conscious homeowners.

3. Emergency and Damage Remediation Services

Unexpected events like floods, storms, and fires continue to keep emergency home service businesses in high demand. Services such as water damage repair, mold remediation, and emergency plumbing are essential, especially in regions prone to natural disasters or extreme weather conditions.

• Search volume for "emergency plumbing services" has grown by 15% as severe weather events become more frequent.
• The average order value for water damage repair services ranges from $3,500 to $4,000.

With consumers needing immediate solutions during crises, the demand for fast, reliable emergency services is expected to remain strong.

4. Energy-Efficient HVAC Services

With rising energy costs and increased consumer awareness about energy usage, HVAC systems have taken center stage. However, it’s not just about heating and cooling anymore—today’s consumers are looking for high-efficiency, energy-saving systems that can reduce their monthly bills.

• Search for “energy-efficient HVAC systems” is up 25% in 2024, reflecting the growing interest in eco-friendly home solutions.
• The global HVAC market is projected to grow by 6% annually, driven by demand for energy-efficient products.

As more homes look to reduce energy consumption, HVAC providers focusing on green technologies like smart thermostats and heat pumps will find new opportunities for growth.

5. Water Conservation in Plumbing

Water conservation has become a critical issue, and consumers are looking for plumbers who can help them reduce water waste. Services like installing low-flow fixtures, repairing leaks, and providing water-efficient solutions are increasingly in demand as households aim to cut down on water usage.

• 10,000 gallons: The amount of water wasted by the average U.S. household every year due to leaks.
• Search volume for “low-flow plumbing installation” has risen by 20% in the past year.

By offering water-saving solutions, plumbing services can tap into a growing market of consumers eager to reduce both water waste and utility costs.

What Service Helps Your Home Service Business Grow?

The home service industry continues to evolve with consumer preferences. Smart home technology, eco-friendly solutions, and emergency services are all seeing significant growth in demand, driven by changing lifestyles and environmental concerns.

By focusing on these trends and incorporating the latest technology and sustainability practices, home service businesses can position themselves for long-term success in 2024 and beyond.

With the right approach, businesses in these sectors will not only meet consumer demand but also stand out in a competitive and fast-moving market.

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